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I have never requested anything but once. Immediately the request is address within 24 hours. There is always a follow up call to ensure that my request was handled in a timely manner. Nothing but outstanding service!!!

I have been a Tenant with New West Property for 6 years and they have always been outstanding especially on resolving any issues within the property. Thank you.

Very professional, very timely with complaints, concerns, and/or work orders.

The 10 years I have lived at 2809 Cedar Bird Dr. , you have been Excellent and Greatly Appreciated . Thank You !

The Portal is easily accessed to make rental payments and service requests are responded to in a timely matter.

New West is always responsive, and in a timely manner. They worked with me to negotiate a lesser rent increase and that was greatly appreciated.

New West responded promptly to our maintenance request. Service worker was very efficient and competent. Thank you both for your prompt service

Always prompt when it comes to maintenance request and always follow up

As always excellent service.

Everything went extremely smooth with moving into our new home. Communication has been streamline, and the online rent option is definitely a plus!

the experience with new west property management has been great , I really like them

Dolores is really great to work with and very helpful and Anna is very sweet every time I call

alot of paperwork and money but well worth it!

Everyone in the office was very friendly and relatively helpful, emailed were answered quickly. My only qualms were that applications are required to be submitted in person which makes it very hard for people moving from out-of-state. Also, during the application review process, emails for verification of previous rentals and employment were sent to the wrong emails and the replies to those emails (once they were sent to the right email) were said to have never been received. Once I added myself to an email with both parties, they were finally then received. Additionally, the move-in check list sheet was claimed to have never been received by the office even though it was never returned to sender in the mail. Other than those difficulties, it was a decent move-in process.

1420 Red Crest Lane, Unit 102, Las Vevas, NC 89144

Once I contacted property management they were prompt in responding!! I really appreciate that I did not have to call back or email it was taken care of with one phone call!

Both repair persons were great, professional, helpful, etc.

Everyone there is very accommodating. Anytime I've needed anything done...they got right on it. They helped me out recently and I really appreciate them for understanding. New West Property Management is great!

Everyone is respectful, thorough, professional and they respond quickly to work orders.

I’ve been renting for 5 years from these folks. They have always been super polite and helpful and every single time there is a issue with an appliance or anything at the house, they have it taken care of immediately. I’d give them 6 stars if I was able to.